Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    RalnaEnglish.com Store
    Scottsdale, Arizona
    Copyright © 2013-2017 RalnaEnglish.com Store. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 RalnaEnglish.com Store. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by RalnaEnglish.com Store. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of RalnaEnglish.com Store or any third party, except as expressly granted herein.



  • Privacy Policy
  • RalnaEnglish.com Store use of personal information that you may submit to RalnaEnglish.com Store through this Web site is governed by the RalnaEnglish.com Store Privacy Policy.



  • Shipping & Delivery
  • At this time, RalnaEnglish.com Store ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, RalnaEnglish.com Store ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    EFFECTIVE JAN. 1, 2017 Shipping within the continental US is free, but due to a increase in postage costs outside the US we must start adding a shipping/handling fee of $9.50 for 1 piece; $15.50 for up to 4 pieces; $22.50 for 5 or more



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. RalnaEnglish.com Store is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). RalnaEnglish.com Store reserves the right to change its payment procedures at any time without prior notice to you.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. RalnaEnglish.com Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of RalnaEnglish.com Store shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and RalnaEnglish.com Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and RalnaEnglish.com Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by RalnaEnglish.com Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    EFFECTIVE JAN. 1, 2017 Shipping within the continental US is free, but due to a increase in postage costs outside the US we must start adding a shipping/handling fee of $9.50 for 1 piece; $15.50 for up to 4 pieces; $22.50 for 5 or more